IT
Toronto
Outsourcing
Focus
on what you do best….growing your business!
At
Paradigm we believe IT Outsourcing is now a reality
for all sizes of businesses! Better technology,
the Internet, lower bandwidth costs and companies
who specialize in this field all make outsourcing
a serious discussion topic inside every organization.
For more info on whether to outsource your IT
see our "White
Papers" section.
Paradigm
offers IT Outsourcing that is affordable, and
flexible enough to fit into any business environment
or culture.
Network
Support
Computer
Networks have evolved way beyond the comprehension
of a part-time network administrator. To properly
manage and maintain today's technology you need
proper network support from qualified technical
people. Our technicians are certified and skilled
at supporting your network and bring a wealth
of knowledge from the other accounts they support
on a daily basis.
Computer
Support
Desktop
computer support has become an enigma for most
small businesses. With several versions of operating
systems and virus software found on a variety
of machines throughout the office, it is hard
to keep ahead of the latest spyware or pop up
installed on these mission critical desktops.
Our technicians can clean and lock down your systems
so that these type of annoyances will not cause
your business any down time.
Our
Team
Customer
Service is the most important product we have!
We recruit our technicians specifically with this
goal in mind. Our staff consists of the most highly
trained and communicative people you will find
anywhere in the IT industry.
Sales
Engineer
- These individuals are highly technical and along
with an Account Director, will be the first people
you meet from Paradigm. They are there to gather
the necessary information from you and make you
aware of the IT services Paradigm has to offer.
They will liaison with the Technical Services
Manager and you on how best to manage your account.
Technical
Services Manager
- Through the culmination of several years of
experience in customer service and technology,
this person knows how to deliver IT services!
They are responsible for selecting the right technician
for your organization as well as making sure you
are happy with our service moving forward.
Field
Technicians
- Our Microsoft Certified Systems Engineers (MCSE);
Citrix Certified Administrators (CCA); Novell
Certified Network Engineers (CNE) and Apple Product
Professionals (APP) make our staff some of the
most highly trained and experienced professionals
you will find in the IT industry. A Paradigm technician
has several years of practical experience to back
up their designations.
Utilizing
the talents of our team is quite simple. We offer
three basic programs to choose from:
| 1. |
Time
and Material
– An hourly charge for specific services
rendered. Don’t be surprised if it takes
our technicians half the time to do the job
twice as well. |
| 2. |
Support Plans
– The majority of our clients request
support on an “as needed” basis.
A Support Plan is a discounted pre-purchased
pack of credits. You are billed once for the
Support Plan and all service related charges
are billed against your account. Ask about
our proactive maintenance schedules customized
to your environment. |
| 3. |
LAN
Administrator Outsourcing
– Used in a situation where you want
Paradigm to provide IT management services
to your staff or one of Paradigm’s employees
assigned to your organization. |
Contact
Sales for more details and
pricing!
sales@ITtoronto.com
