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Our Guarantee: We are Accountable to You
Are you tired of receiving invoices from your IT vendors for work that you didn't know was happening? Are you frustrated at the seemingly endless hours of support being billed for labour that seems disproportionate to the task?
At Paradigm, we are accountable to you. Every minute of our time, every action that we take, we stand behind and allow you to monitor our progress.
With our unique service management process, you can see EXACTLY what issues we are working on, how long we have been working on them, and what the status is for each issue. You'll get the answers you need to hold us accountable for our work.
Our online customer portal allows you to view:
- Incident Management
- Change Management
- IT Asset Inventory
- Knowledgebase
- Time and Billing
You'll never again feel left out of the process.
SHIFT to a trusted partner for all of your IT needs.
To enlarge, please click on the portal screenshots:
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"We have not officially thanked you and your team for getting us back up and running after the flood disaster! The cutover to the new Servers was absolutely seamless. Please be sure to thank your technicians as it was their efforts that made it so. They are so calm and pleasant even in the face of such adversity."
Anne Stewart, Insurance Solutions Plus Brokers Ltd. |
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SHIFT To Paradigm Accountability
